Your privacy is important to us. This privacy policy explains how we collect, use, and protect your personal data when you interact with Hello Tanzania through our website, email, or WhatsApp.
1. What Data We Collect
Your name and contact details (email, phone number) when you fill out a form or contact us.
Booking information and travel preferences.
Technical information (e.g. browser type, device, IP address) via cookies.
2. How We Use Your Data
To respond to your messages and provide trip information.
To organize and confirm bookings.
For legal or security purposes (e.g. to meet regulatory obligations).
To send you travel-related updates and offers (only with your consent).
3. Legal Basis
We only process your personal data where we have a lawful basis to do so, including your consent, performance of a contract, or legitimate interest.
4. Who Has Access to Your Data?
We only share your data with our trusted local partners (guides, drivers, accommodation) if required for your booking.
5. How Long We Keep Your Data
We retain your data only as long as needed to fulfill the purposes outlined above or to comply with legal obligations.
6. Your Rights
You can request access, correction, or deletion of your personal data at any time. Email us at reservations@hellotanzania.com.
7. Cookies
This site uses cookies to analyze traffic and improve your experience. You can disable cookies in your browser settings.
When you book with an account, you will be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.